Terms and Conditions

Terms and Conditions

1. Introduction

Welcome to Guardian Auto Rentals. By accessing and using our services, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree with any of these terms, you should not use our services.

2. Rental Requirements

• Valid driver’s license.
• Minimum age requirement: 21 years old.
• Current and active auto insurance policy with full coverage.

3. Booking and Payment

• All bookings must be made through our website or by contacting us directly.
• We accept debit and credit card payments through our secure system.
• A $150-$300 deposit will be authorized prior to confirming your rental and will be held on your credit/debit card until the return of the rental vehicle. The deposit will be released after the return of the rental vehicle less any incidental charges incurred (gas, additional miles, tolls, unpaid citations, insurance deductible, rental extensions, or other applicable fees per the accepted terms of the rental agreement).

4. Insurance and Protection

• Renters must have a current and active policy with full coverage liability
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5. Mileage Policy

• For all rentals, we allow 200 miles per day. Anything over that will be charged at $0.56 per mile.

6. Fuel and Electric Charge Policy

• Refueling of gas and recharging of electric vehicles is the renter’s responsibility. If the vehicle is not refueled/charged to the level it was given, a $30 fee is charged in addition to the refueling amount
• Our Prepaid Fuel add-on option allows you to return the rental vehicle without a full tank of gas or a full charge for a one-time $65-$75 fee (depending on vehicle size).

7. Additional Drivers

• Add an extra driver who is not listed on your personal auto insurance policy, such as a friend instead of a spouse or family member. This allows them to drive the rental vehicle with full coverage for $15/day. They will be required to meet the same driving criteria

8. Pick-Up and Drop-Off Locations

• We have multiple pickup and drop-off locations including our office. These are currently the only ones offered.
• Custom options aren’t currently available, but feel free to inquire as we may be able to accommodate.

9. Cancellation Policy

• Cancellations made 48 hours or more before the reservation start time will receive a full refund. If you cancel within 48 hours of the start time, a 50% cancellation fee applies. Cancellations on the day of rental or no-shows will be charged the full reservation amount. Same day bookings have a 30 minute grace period after confirmation to cancel without penalty. After that 30 minutes same day rules apply.

10. No Show Policy

• If the guest does not show up within 1 hour of their reserved time, we may cancel the reservation with no refund.

11. After Hours Pick-Up or Drop-Off

• Our business hours are Monday – Friday, 7:30 AM – 6:30 PM, Saturday 8:30am-2:30pm, and Sunday 8:30 AM – 12:30 PM.
• Office: We allow after hours pickup and drop until 9pm with DIRECT communication.
• Delivery Locations: We can accommodate most times with advanced notice.(8 hours minimum) Otherwise our standard lead time
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• We accommodate rentals after normal business hours for a nominal fee. Guest is responsible for all fees associated with location drop off.

12. Definitions

• “Agreement” means all terms and conditions found on both sides of this form.
• “You” or “your” means the person identified as the customer elsewhere in this Agreement, any person signing this Agreement, any Authorized Driver and any person or organization to whom charges are billed by us at its or the customer’s direction. All persons referred to as “you” or “your” are jointly and severally bound by this Agreement.
• “We”, “our” or “us” means the business named on the reverse side of this Agreement.
• “Authorized Driver” means the renter and any additional driver listed by us on this Agreement, provided that person has a valid driver’s license and is at least age 21. Only Authorized Drivers may operate the Vehicle.
• “Vehicle” means the automobile or truck identified in this Agreement and any vehicle we substitute for it, and all its tires, tools, accessories, equipment, keys and vehicle documents.
• “Physical Damage” means damage to, or loss of, the Vehicle caused by collision or upset; it does not include comprehensive damage or loss, such as: loss of the Vehicle due to theft; vandalism; act of nature; riot or civil disturbance; hail, flood; or, fire. Physical Damage excludes interior burn holes, window stars or cracks not caused by collision or upset.
• “Loss of use” means the loss of our ability to use the Vehicle for any purpose caused by damage or loss during this rental. Loss of use is calculated by multiplying the number of days from the date the Vehicle is damaged or lost until it is repaired or replaced, times the daily rental rate.

13. Rental, Indemnity and Warranties

• This is a contract for the rental of the Vehicle. We may repossess the Vehicle at your expense without notice to you, if the Vehicle is abandoned or used in violation of law or this Agreement.
• You agree to indemnify us, defend us and hold us harmless from all claims, liability, costs and attorney fees we incur resulting from, or arising out of, this rental and your use of the Vehicle.
• We make no warranties, express, implied or apparent, regarding the vehicle, no warranty of merchantability and no warranty that the vehicle is fit for a particular purpose.

14. Condition and Return of Vehicle

• You must return the Vehicle to our rental office on the date and time specified in this Agreement, and in the same condition that you received it, except for ordinary wear.
• If the Vehicle is returned after closing hours, you remain responsible for the safety of, and any damage to, or loss of, the Vehicle until we inspect it upon our next opening for business. Service to the Vehicle or replacement of parts or accessories during the rental must have our prior approval. You must check and maintain all fluid levels.

15. Responsibility for Damage or Loss; Reporting to Police

• You are responsible for all loss or theft of, or damage to, the Vehicle, which includes the cost of repair, or the actual cash retail value of the Vehicle on the date of the loss if the Vehicle is not repairable or if we elect not to repair the vehicle, plus loss of use, diminished value of the Vehicle caused by damage to it or repair of it, and our administrative expenses incurred processing the claim.
• You must report all accidents or incidents of theft and vandalism to us and the police as soon as you discover them.

16. Breach of Agreement

The acts listed here are prohibited uses of the rental vehicle. Any loss or damage that:

• Is caused by anyone who is not an Authorized Driver, or by anyone whose driving license is suspended in any jurisdiction.
• Is caused by anyone under the influence of prescription or non-prescription drugs or alcohol.
• Is caused by anyone who obtained the Vehicle or extended the rental period by giving us false, fraudulent or misleading information.
• Occurs while the Vehicle is used in furtherance of any illegal purpose or under any circumstance that would constitute a violation of law, other than a minor traffic violation.
• Occurs while carrying persons or property for hire or while pushing or towing anything, or in any race, speed test or contest.
• Occurs while teaching anyone to drive.
• Occurs while carrying dangerous or hazardous items or illegal material in or on the Vehicle.
• Occurs outside the geographic limitations indicated on the reverse.
• Occurs when it is loaded beyond its capacity.
• Occurs as a result of driving the Vehicle on unpaved roads.
• Occurs while transporting more persons than the Vehicle has seat belts, or while carrying persons outside the passenger compartment.
• Occurs while transporting children without approved child safety seats as required by law.
• Occurs and the odometer has been tampered with or disconnected.
• Occurs when the vehicle’s fluid levels are low, or It is otherwise reasonable to expect you to know that further operation would damage the vehicle.
• Results from inadequately secured cargo.
• Where applicable, is caused by anyone who lacks experience operating a manual transmission.
• Is a result of your willful, wanton or reckless act or misconduct.
• Occurs and you fail to summon the police to any accident involving personal injury or property damage.
• Is caused by an animal transported in the Vehicle.
• Breach this agreement.

You waive all recourse against us for any criminal reports or prosecutions that we take against you that arise out of your breach of this agreement.

17. Insurance

• You are responsible for all damage or loss you cause to others. You agree to provide auto liability, collision and comprehensive insurance covering you, us and the Vehicle.
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18. Charges

• You will pay us, or the appropriate government authorities, on demand all charges due us under this Agreement, including, but not limited to:
  • Time and mileage for the period you keep the Vehicle, or a mileage charged based on our experience if the odometer is tampered with or disconnected.
  • Charges for additional drivers.
  • Optional products and services you purchased.
  • Fuel, if you return the Vehicle with less fuel than when rented.
  • Applicable taxes.
  • All parking, traffic and toll violations, fines, penalties, forfeitures, court costs, towing, impound and storage charges and other expenses involving the Vehicle assessed against us or the vehicle, unless these expenses are our fault.
  • $50, plus $5/mile for every mile between the renting location and the place where the Vehicle is returned, repossessed or abandoned, plus all other expenses we incur in locating and recovering the Vehicle if you fail to return it or if we elect to repossess the Vehicle under the terms of this Agreement.
  • All costs, including pre- and post-judgment attorney fees, we incur collecting payment from you or otherwise enforcing our rights under this Agreement.
  • A 2% per month late payment fee, or the maximum amount allowed by law (if less than 2%) on all amounts past due.
  • $50 or the maximum amount permitted by law, whichever is greater, if you pay us with a check returned unpaid for any reason.
  • A reasonable fee not to exceed $350 to clean the Vehicle if returned less clean than when rented.

19. Deposit

• We may use your deposit to pay any amounts owed to us under this Agreement. If you take the vehicle outside of the boundary we allow or out of the country, we will keep your deposit with no chance of return.

20. Your Property

• You release us, our agents and employees from all claims for loss of, or damage to, your personal property (including a vehicle) or that of any other person, that we received, handled or stored, or that was left or carried in or on the Vehicle or in any service vehicle or in our offices, whether or not the loss or damage was caused by our negligence or was otherwise our responsibility.

21. Modifications

• No term of this Agreement can be waived or modified except by a writing that we have signed. If you wish to extend the rental period, you must return the Vehicle to our rental office for inspection and written amendment by us of the due-in date. This Agreement constitutes the entire agreement between you and us. All prior representations and agreements between you and us regarding this rental are void.

22. Miscellaneous

• A waiver by us of any breach of this Agreement is not a waiver of any additional breach or waiver of the performance of your obligations under this Agreement. Our acceptance of payment from you or our failure, refusal or neglect to exercise any of our rights under this Agreement does not constitute a waiver of any other provision of this Agreement.
• Unless prohibited by law, you release us from any liability for consequential, special or punitive damages in connection with this rental or the reservation of a vehicle. If any provision of this Agreement is deemed void or unenforceable, the remaining provisions are valid and enforceable.

23. Stolen Car

• Car is considered stolen if 24 hours after time of return/extension there has been no communication

24. Out of Country

• If you take the vehicle out of the country, we will keep your deposit with no chance of refund. Additionally, for each day the vehicle is out of the country, there will be a $100 (per day) penalty you will be required to pay once the vehicle is returned.

25. Hours of Operations

• Monday-Friday: 7:30 AM – 6:30 PM
• Saturday: 8:30 AM- 2:30pm
• Sunday: 8:30 AM – 12:30 PM

26. Child Car Seat

• We offer child car seats for rent at $25 per trip, and booster seats at $15 per trip.

27. Cleaning

• Cars should be returned as close to the condition as they were received. Any additional cleaning (extreme odors such as smoking, pet hair, food, trash) will result in a reasonable cleaning fee not to exceed $350

28. Pets

          No pets allowed.

29. Smoking

          No smoking allowed.